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Find answers to common questions about our products and services
We accept Cash on Delivery (COD), Easypaisa, JazzCash, Bank Transfer, and Debit Card payments.
We charge a flat delivery fee of Rs. 199 for all orders across Pakistan.
Orders are delivered within 3 to 5 working days after order confirmation.
You can contact us on WhatsApp: 0302-2010004. Our team will provide you with tracking details so you can track your order easily.
Our office and support timings are 10:00 AM to 6:00 PM. During these hours, our team is available to assist you with any queries.
For damaged, missing, or leaking items, you must contact us within 24 hours of delivery. Requests after 24 hours will not be accepted.
For other valid reasons (such as receiving an incorrect item), our return and exchange policy is 7 days from the date of delivery. The product must be unused, unopened, and in original condition.
Yes, exchanges are only accepted for damaged, missing, leaking, or not working items. Exchange due to change of mind is not acceptable.
If your return request is not approved, our team will inform you clearly about the reason.
Refunds are processed within 48 hours once your request is approved. You may receive the refund in your bank account or as store credit, as per your preference.
Yes, most of our products are 100% original. Some items may be high-quality replicas, sourced only from trusted suppliers, and are clearly selected to meet quality standards.
No worries! You can contact us anytime on WhatsApp: 0302-2010004. Our team is always happy to guide and assist you.